New computers, unreliable Wi-Fi, an office move. We help you plan the work, get it done, and leave your team with notes they can use.
No need to know the technical terms.
We’ll agree the work and cost with you first.
You approve a written scope and quote before we start, and we don’t go beyond it without your sign-off.
A move to new machines, a new desk, an unreliable connection, or a change of office. Choose a starting point.
People, files, and settings moved to new machines.
New machines, with everything moved across.
Move files, settings, and applications from old computers to new ones, or between drives, following a checklist agreed first. Your team signs in to their own accounts, and the old machines are wiped, kept, or returned as you decide.
Request business serviceEveryone at a working desk on a new machine, with a checklist of what moved.
Desks and systems ready for day one, with scheduled support after.
Desks and systems ready for the first day.
Set up computers, displays, everyday software, and the systems around them for a new desk, a new colleague, or a whole office. Access, accounts, and who is responsible for what are agreed before the work begins.
Request business serviceA standing appointment for what comes next.
Arrange follow-up troubleshooting and planned improvements as you need them. Each visit has an agreed scope. Ongoing support terms are discussed individually rather than sold as a package.
Request business serviceDesks that work from the first morning, and notes your team can refer to.
Office Wi-Fi, printers, and moves, planned around your day.
Coverage, cabling, and the daily annoyances.
Review coverage, connected equipment, and the connectivity problems your team runs into. You get a short list of practical changes for your office rather than a rebuild you do not need.
Request business serviceShared tools everyone can actually reach.
Configure compatible printers, displays, and shared devices, with clear notes on how each person connects to them. Older equipment is assessed honestly before anything is replaced.
Request business servicePlan the change before the van arrives.
Coordinate equipment changes, desk moves, and setup at a new location. Work starts from dependencies, an agreed plan, and a visit arranged around your working day.
Request business serviceA connection your team can rely on, and a map of what is plugged in where.
Office and performance workstations specified for the work.
Workstations specified for the work.
Office machines and performance workstations for design, CAD, or video, specified with you and quoted before any parts are ordered. Each one is built, tested, and set up at its desk.
Request business serviceMachines specified for the job, with parts lists and setup notes on file.
Write it the way you would say it. We reply with a few questions, then a written scope and quote. Nothing is booked until you approve it.
Please leave passwords and account details out of your messages. You sign in yourself when the time comes.
Know what is included and who is responsible for the next step.
Tell us what you needReview equipment, access requirements, dependencies, and a quote. Agree any interruption to work.
Complete the approved work at an agreed time. Discuss any change before the scope grows.
Walk through the setup, hand over equipment and configuration notes, and agree any follow-up separately.
Three ways a small office gets technology work done, and how each is usually arranged.
| Lakewire | A typical remote help desk | Doing it in-house | |
|---|---|---|---|
| Someone at your office | Yes, in person | Usually remote | Your own staff |
| Written scope before work starts | Every job | Varies by contract | Depends who does it |
| Changes need your sign-off | Always | Varies by contract | Depends who does it |
| Handover notes your team can use | After every visit | Varies by contract | Depends who does it |
| Accounts stay in your name | Yes, you sign in yourself | Varies by contract | Yes |
A comparison of how the work is arranged, not of anyone’s quality. Remote help desks and in-house staff suit many offices well.
Agreed in writing before anything starts, so there are no surprises on the day.
Specified for the work, quoted before anything is ordered, and documented after it is installed.
Lakewire works across Chicago’s western and southwestern suburbs. The coverage map shows where visits are centred. Include your town or ZIP in your request and we will confirm.
The move follows a checklist agreed before anything starts. Nothing is wiped until you decide: old machines are wiped, kept, or returned as you choose.
Any interruption is agreed before you approve the work, and the visit is arranged around your working day.
You do. Each person signs in to their own accounts, and we never ask for passwords.
The first step is to understand the issue and the equipment involved. You then get a scope and quote to approve. Any equipment purchases or changes to the work are discussed before you agree to them.
Follow-up troubleshooting and planned improvements can be arranged by appointment. Each visit has an agreed scope, and any ongoing support terms are discussed individually. This is scheduled support, with no emergency response or uptime guarantee.
A few sentences are enough. We’ll ask about anything else we need to know.
Prefer to talk? Call (708) 966-9790.